2005 Gaming Forecast: An Interview with Michael Sigona, Market Manager, Elo TouchSystems, January 2005

(This article originally appeared in Casino Enterprise Management in January 2005.)

Elo TouchSystems sees a continued increase of touch, not just in the games themselves but also throughout the casino. On the games, touch allows much more engaging bonus rounds, where selection of on-screen animations can otherwise be cumbersome with only buttons. We have seen some fantastic use of touch lately, where the software developers have now realized that the possibilities go far beyond the basic Hold/Deal buttons, which in fact is not the reason for using touch. Touch is now not just supporting the game—it is making the game for the new generation of players. Elo TouchSystems is well positioned in this market, the first to offer all-glass touch technology for the ultimate in image quality while minimizing tiring reflections.

Besides the games, touch input has found many other applications within casinos—in kiosks, player tracking systems, security systems, in casino restaurants and shops, and cashier cages. Touch has long proven itself to speed and simplify these types of transactional applications, as well as reducing training time in employee-driven applications.

Recognizing the growth of these new casino applications, Elo TouchSystems has been introducing new touchmonitors—and now touchcomputers—which are designed specifically for these new types of casino applications. Our award winning 1229L 12" Multi-Function Integrated Casino Touchmonitor includes options for a three-track MSR, a rear-facing customer display, and a biometric fingerprint-recognition device. The 1229L is not at all like the gaming touchmonitors we've developed for game manufacturers. It is designed as much for style as it is functionality. For example, its multi-function options are integrated ergonomically into the housing and designed to flow with the elegant styling of the monitor. We have reduced the number of peripheral communication and power cables in order to ensure space-saving simplicity, and clean, easy efficient installation. The 1229L and its larger models up to 19" can now be prominently seen in some of the top casinos in the world. We also recently announced a silent, fanless all-in-one touchcomputer. In the 1525L touchcomputer, we combined a 15" touchmonitor with a computer in the space of a standard monitor. Integrated options include a MSR and a rear-facing customer display. The Microsoft Windows 2000 and XP versions include a hard drive; the Windows CE .NET version has solid-state components with no moving parts. Applications for the new all-in-one touchcomputer include loyalty systems, kiosk information systems, casino management, cash systems and Internet access points such as those for Web surfing and hotel reservations. While sleek and space-saving, it still offers a wide range of connectivity.

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